I’ve used them for everything from making appointments, getting quotes, booking in tradesmen, online research for a book, my websites and even anniversary restaurants for my wife.
Their communication is clear and concise and work well over email and the dashboard. The type of tasks I request regularly are: contacting my children’s school, dinner reservations, setting up appointments, personal and family diary management, hotel and expense receipt requests, quotations/pre shop quotes, billing enquiries, arranging repairs and general admin/data entry.
I found their staff professional, prompt and efficient. They did a good amount of online research, including local restaurants, travel itinerary planning, and general research for some of my personal interests.
Stuff around WordPress, eventbrite, Hootsuite, Facebook, research, proofreading and making podcast appointments has been great. I feel much clearer and organised already.
I do not have to give them instructions each time and I am always sure they will be followed correctly. They have taken care of my flight check-ins and travel arrangements on regular basis. They have also been helping me with various research tasks, online purchases and taking care of phone calls with lengthy wait times which is a big time saver.